FAQs

Got questions?
We have answers.

Everything you need to know about getting your hotel online with InnSite.Online.

Getting started

Not at all. We build and set up everything for you — you only need to provide your hotel's details and photos.
No. Photos from your phone work well — our system checks quality and helps you pick the best ones.
No. Register free, send us your information and we'll create your hotel website for you to review. Only when you're happy do you choose a plan and go live.
Registering takes minutes. Once you send your hotel details, photos and rooms, we build your website for you to review — you start in days, not months.

Bookings & payments

Yes. We help you set up a secure, PCI-compliant online payment provider so guests can pay when they book.
You'll get an instant email notification, and every booking is saved in your reservations database.
Yes — update prices, discounts and availability anytime from your dashboard.
Yes. You can set an online-only discount or offer extras such as breakfast or late check-out to give guests more reasons to book direct.

Website & content

Yes. Change your text, photos and hotel information whenever you like — no technical help needed. If you prefer, our team can make changes for you.
In your Content Library — one place for your hotel information, rooms, facilities and images.
Yes. Use your existing domain or let us help you register one, and we will set up 1–2 email addresses for your hotel. A one-time domain connection fee applies — see Pricing.

Plans

Innsite is a simple website and booking tool. You can upgrade to a full PMS whenever you're ready.
No. There is no setup fee and no long contract, and you can cancel anytime. See Pricing for the plans.

Ready to get your hotel online?

A professional hotel website. More direct bookings. A brighter future.

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✕ No credit card required ✓ No obligation ✓ Start in days, not months